Privacy Policy

This Privacy Policy sets out the manner in which Capio Property Group or its related entities ACN 169 484 940 (further “Capio Property Group” or “we, “us” or “our”) collect, secure, store, use and disclose your personal information. Capio Property Group or its related entities is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in that Act. Before providing Capio Property Group or its related entities with any personal information, please read this Privacy Policy carefully. In providing Capio Property Group or its related entities with any personal information, you consent to its collection, use, storage and disclosure in accordance with this Privacy Policy.

Personal information collected

The personal information collected and maintained by Capio Property Group or its related entities generally comprises:

  • our customers’ names and contact details;
  • our customers’ bank accounts details;
  • payment information for our products and services;
  • names and addresses of directors, proprietors and any personal guarantors;

Purposes of collection of personal information:

We collect and hold this personal information for the following purposes:

  • supplying our products or providing our services in connection with the Blossom Carlingford;
  • establishing and maintaining relationships with customers;
  • maintaining our customers’ contact details for conduct of Blossom Carlingford activities;
  • receiving payments;

How personal information is collected

Capio Property Group or its related entities generally collects personal information when you:

  • communicate with us by telephone, email, text message, facsimile transmission or post;
  • communicate with us via Facebook, Twitter, YouTube, Instagram or other social media platform;
  • communicate with us via our web site, including by completing and providing to us any form available on our web site or submitting any request or enquiry via our website;
  • meet with our representatives in person; or

Sensitive Information

Capio Property Group or its related entities does not collect sensitive information unless permitted, required or authorised by an Australian law, or you consent to collection of such information.

Storage and management of personal information

Personal information is stored in hard copy onsite and in electronic form onsite and offsite.
Hard copy documents are a necessary means of collecting information from some of our customers. Documents which contain personal information are routinely securely destroyed when no longer needed.

All information and communication technology holds the necessary up to date security and virus protection, SSL certification and all other relevant protections to ensure data security. We will not be liable for any loss of data or data breach in the circumstances where we followed necessary security measures and/or took reasonable steps to prevent any likely risk of serious harm to you due to any loss of data or data breach.

Offsite storage of data includes both local and overseas data warehouses. Capio Property Group or its related entities may disclose personal information to those overseas service centres for data storage and processing of transactions.

Where personal information we collect is no longer required, we securely delete such personal information or permanently de-identify it.

Use and disclosure of personal information;

We use and disclose your personal information for any legitimate business purpose in connection with Blossom Carlingford. Your personal information may be used for related purposes that you would reasonably expect without the need to obtain your prior permission.

We will not sell, rent or trade your personal information. We may, however, share your personal information within our organisation and with our related bodies corporate, for using for same purpose for which your personal information was provided to us. In some cases it will be necessary to pass certain personal information to our professional advisors or other third parties in order to comply with reporting and statutory obligations. This may include our employees, agents, contractors, auditors, insurers and tax, financial and legal advisors.

We will not otherwise use or disclose your personal information unless the use or disclosure is authorised under or not prohibited by the Privacy Act 1988 (Cth) and/or the Australian Privacy Principles.

Dealing with us online

If you visit the Blossom Carlingford website to browse, read or download information, our system will log your movements.

Some of the web sites operated by us contain links to third party web sites, such as advertisers, sponsors and other companies with whom we have relationships. Although a web site may be linked to a web site operated by us, we are not responsible for the privacy practices of the linked third party’s web site. Any concern that you have with respect to the privacy policies of a linked third party’s web site should be directed to the operator of that web site.

Cookies

A cookie is a small data file that contains information about your visit to our web site. Your computer provides this information during your first visit to our web server. The server records this information in a text file and stores this file on your hard drive. When you visit our web site again, the server looks for the cookie and structures itself based on the information provided.
We use cookies to help us improve our service to visitors to our web site and to ensure that our web site is easy to navigate and useful.

Access to your personal information

You have a right to request access to your personal information and request its correction. Upon your request to us, and to the extent permitted by law or as required by the Australian Privacy Principles, we will provide to you details of any personal information disclosed to us and/or cease to make use of your personal information for the purposes described above.

Changes to this Privacy Policy

We may make changes to this Policy from time to time for any reason. We will publish those changes or an updated Privacy Policy on our web site.

Making a complaint

If you have a concern or complaint regarding this Policy or the use of your personal information, please contact us using our details below. We will investigate the complaint and provide a response as soon as reasonably practicable.

If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

You may also submit a complaint to the Office of the Australian Commissioner (OAIC) at:

GPO Box 5218 Sydney NSW 2001

Telephone: 1300 363 992
Email: [email protected]
Website: www.oaic.gov.au

  1. Status of this policy

We regularly review and may make changes to this Policy and reserve the right to do so. Updated versions of this Policy will be displayed on our website.

  1. Contact and further information

For further information about this Policy or our privacy practices, or to access or correct your personal information, or to make a complaint, please contact us using the details set out below:

Attention: Legal and Compliance

Email: [email protected]
Post: GPO BOX 283 Sydney NSW 2001
Telephone: 02 9199 7436

This Policy was last updated on 28/03/2024.

Disclaimer

The plans, drawings, photographs and illustrations on the website and in the marketing materials for Blossom Carlingford are only indicative and illustrative and no representation or warranty is made in relation to them. The dwellings (including all fittings and fixtures) and landscaping to be constructed are subject to approval of the local Council and other relevant authorities and are subject to the availability and suitability of materials, fittings and fixtures at the time of construction. The plans, drawings, photographs and illustrations are only a guide of the type and quality of the dwelling and improvements to be constructed and intending purchasers should refer to and rely on the sale contract.